U.S. revenue cycle management support

Affordable, transparent, accountable, and secure revenue cycle support for new and growing healthcare practices.

Kozmo RCM helps providers strengthen collections, submit cleaner claims, improve front-end workflows, and build healthier revenue cycles without unnecessary complexity.

Kozmo RCM is dedicated to the U.S. Revenue Cycle Management industry. We believe that when providers succeed financially through stronger collections, cleaner claims, and healthier revenue cycles, long-term partnerships and referrals naturally follow.

HIPAA

Privacy-aware operating standards

BAA

Available for covered entities

M365

Secure communication workflows

RCM

Billing, AR, denials, and reporting

Full-scope revenue cycle support

Operational support across front-end workflows, billing performance, and practice growth.

Kozmo RCM supports the full revenue cycle with practical, accountable services
that help practices reduce leakage, improve workflow consistency, and stay
focused on patient care.

01

Front-End Revenue Cycle Support

Build cleaner claims before the visit turns into a billing problem.

  • Patient Intake
  • Demographic Entry
  • Insurance Verification
  • Benefits Verification
  • Prior Authorization Support
  • Appointment Scheduling
  • Referral Coordination

02

Revenue Cycle Management

Keep daily billing operations moving with structured production and follow-up.

  • Charge Entry
  • Claims Submission
  • Payment Posting
  • AR Follow-Up
  • Denial Management
  • Revenue Reporting

03

Practice Launch Support

Stand up the operational foundation for new or expanding practices.

  • New Practice Setup
  • SOP Development
  • Workflow Creation
  • Billing Department Setup

04

Project-Based RCM Support

Flexible hourly support for credentialing projects, AR cleanup initiatives, denial recovery projects, workflow reviews, payer enrollment assistance, operational assessments, and temporary staffing support.

A Personal Note from the Founder

I would like to express my heartfelt gratitude to all the physicians, providers, and healthcare leaders who trusted me throughout my professional journey and allowed me to support their practices behind the scenes.

Their trust, encouragement, mentorship, and continued belief in my work played a significant role in shaping both my professional growth and the vision behind Kozmo RCM.

Many of these providers inspired me to think independently, take ownership at a much larger scale, and build something meaningful that could create long-term value for healthcare practices.

Kozmo RCM exists because of that trust.

This platform is not just a business initiative—it is a commitment to delivering reliable, transparent, and accountable revenue cycle support to healthcare providers who deserve a partner that genuinely understands their operational challenges.

Meet the Founder

With over 15 years of operational leadership experience and more than 13 years dedicated to the U.S. healthcare Revenue Cycle Management industry, Sumeet Lakhan Pal founded Kozmo RCM with a clear vision — to provide healthcare providers with transparent, accountable, and operationally strong revenue cycle support.
He began his journey in 2010, starting casually as a part-time professional while simultaneously pursuing higher studies, at a time when medical billing and coding processes were far more complex and less streamlined than they are today. This early exposure laid a strong foundation for his deep understanding of the industry.
Over the course of his career, Sumeet has progressed from frontline RCM operations into senior leadership roles, managing end-to-end medical billing workflows, accounts receivable recovery, denial management strategies, operational transitions, KPI governance, workflow architecture, team scaling, and physician-centric reporting.
His experience spans the complete revenue cycle, including patient access workflows, insurance verification, charge capture, claims submission, payment posting, AR follow-up, denial resolution, compliance governance, and operational process design across multiple healthcare specialties.
Having worked closely with physicians, providers, healthcare groups, and operational teams across diverse practice settings, he developed a deep understanding of the financial and administrative challenges healthcare organizations face in an increasingly complex reimbursement environment.
Add highlighted statement block:
“When providers can focus on patient care while trusting the right revenue cycle partner, both financial health and care outcomes improve.”

HIPAA & Security

Remote revenue cycle support with HIPAA-conscious workflows and data security at the center.

Kozmo RCM operates as a remote revenue cycle management partner with a strong
focus on secure communication, controlled access, and privacy-aware handling of
healthcare operational data.

01

Microsoft 365 Business

Client communication and operational collaboration can be organized through Microsoft 365 Business workflows.

02

Business Associate Agreement Support

BAA support is available for eligible covered entities and healthcare clients as part of engagement setup.

03

Secure Cloud Storage

Documents and operational files can be managed through secure cloud storage processes aligned to client requirements.

04

Encrypted Email Communications

Encrypted email communication practices can be used for sensitive workflows and protected information exchange.

05

Controlled User Access

Access is structured around assigned responsibilities, minimum necessary use, and defined system permissions.

06

Secure File Sharing Processes

File exchange can be routed through organized, permission-aware processes instead of informal document handling.

BAA Available

Business Associate Agreement support for eligible healthcare clients.

For covered entities and healthcare organizations that require it, Kozmo RCM can make a BAA available as part of the engagement setup.

  • Engagement scope and PHI handling expectations documented before launch
  • Security responsibilities clarified during onboarding
  • Communication channels selected with privacy and accountability in mind

365

Microsoft 365 Secure Communications

Kozmo RCM can align client communication around Microsoft 365 workflows, including secure email practices, controlled document exchange, and organized operational threads for billing, credentialing, and AR follow-up.

How We Work

An accountable operating process that turns revenue cycle noise into action.

The process is structured to create clarity quickly, then sustain performance through disciplined production, reporting, and communication.

Digital Timesheet Accountability

Clear visibility into work performed, priorities advanced, and time invested.

Kozmo RCM can use digital timesheet accountability for hourly or hybrid engagements so clients can understand how operational time is being applied.

Flexible RCM Workforce Solutions

Scalable revenue cycle support without the overhead of a large in-house billing department.

Kozmo RCM operates through a flexible network of experienced healthcare revenue cycle professionals engaged under 1099 contractor agreements.

Flexible Pricing Models

Transparent engagement models for new and growing practices.

Kozmo RCM can align pricing with practice stage, claim volume, project scope, and
the level of ongoing support required.

Performance Aligned

Percentage of Collections

A collections-based model for practices that want ongoing RCM support aligned with reimbursement performance.

Predictable

Flat Monthly Support

A fixed monthly model for practices that prefer stable billing support costs and defined operational coverage.

Flexible

Hourly Consulting & Project-Based Services

Hourly support for workflow reviews, AR cleanup, denial recovery, payer enrollment, new practice setup, and temporary staffing needs.

How Kozmo RCM Works

A secure, accountable operating model for flexible RCM support.

This section can host a founder overview video or remain as a clear summary of Kozmo RCM’s operating model.

  • HIPAA-conscious operations
  • BAA support
  • Microsoft 365 security
  • Secure cloud storage
  • Digital accountability
  • New practice support
  • 1099 contractor workforce model
Specialties Served

Specialty-aware support for focused healthcare practices.

Kozmo RCM supports specialties where documentation quality, payer rules, and
follow-up discipline directly affect revenue performance.

Behavioral Health

Mental Health

Internal Medicine

Wound Care

Skin Graft Billing

Revenue cycle clarity

Give your practice a partner that watches the details and reports what matters.

These proof points can be replaced with verified Kozmo RCM metrics, client
outcomes, or specialty-specific results before publishing.

AR

Aging visibility by payer, provider, and location

CDR

Clean documentation review before billing

EDI

Submission and rejection monitoring

HIPAA

Privacy-conscious workflows and access controls

Private consultation

Tell Kozmo RCM where your revenue cycle needs sharper support.

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